Refund policy

At DermaCarePk, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

• You have 7 days from the date of delivery to request a return.
• Items must be unused, unopened, and in original packaging.
• Due to hygiene reasons, skincare and personal care products cannot be returned if opened or used.

Refunds

• Once we receive and inspect your return, we will notify you.
• Approved refunds will be processed within 5–7 business days.
• Refunds will be issued via the original payment method.

Non-Refundable Items

• Opened or used products
• Items damaged due to misuse
• Sale or discounted items (if applicable)

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

Contact for Returns

📧 Email: dermacarepk@gmail.com
📞 Phone: +923190519734